Return and Refund Policy
Last Updated: August 1, 2026
Customer satisfaction is important to us.
Return Eligibility
Returns are accepted within 7 days of delivery if:
- Wrong product received
- Damaged product
- Defective product
- Missing parts or accessories
The product must be:
- Unused
- In original packaging
- With all accessories
- With invoice
Non-Returnable Products
Returns are not accepted for:
- Used products
- Physical damage caused by customers
- Products without original packaging
- Items marked as Non-Returnable
- Software or digital products
Return Process
To initiate a return:
- Contact customer support.
- Share your order number.
- Provide product photos/videos if required.
- Wait for return approval.
- Ship the product or schedule a pickup (where available).
Refund Process
After inspection:
- Approved refunds are processed within 5–7 business days.
- Refunds are issued to the original payment method.
- COD orders may be refunded via bank transfer or store credit.
Replacement
Eligible defective or damaged products may be replaced instead of refunded, subject to stock availability.
Cancellation
Orders may be cancelled before shipment.
Once shipped, cancellations are not possible. Please initiate a return after delivery if eligible.
Warranty
Products covered by a manufacturer's warranty should be serviced through the respective authorized service center unless otherwise specified.
Contact Us
For returns or refunds:
[Company Name]
Email: [Email]
Phone: [Phone]
Address: [Address]