Last Updated: August 1, 2026
We aim to deliver your order quickly and safely.
Order Processing
- Orders are processed within 1–2 business days.
- Orders placed on weekends or public holidays are processed on the next business day.
Shipping Time
Estimated delivery:
- Metro Cities: 2–5 Business Days
- Other Cities: 3–7 Business Days
- Remote Areas: 5–10 Business Days
Delivery times may vary depending on courier availability.
Shipping Charges
Shipping charges are displayed during checkout.
Free shipping may be available on selected products or promotional offers.
Order Tracking
Once your order is shipped, you will receive:
- Tracking Number
- Courier Partner Details
- Estimated Delivery Date
via Email or SMS.
Delivery Attempts
Courier partners generally make multiple delivery attempts.
If delivery fails repeatedly, the package may be returned to us.
Damaged Package
Please inspect the package before accepting delivery.
If the package appears damaged:
- Take photographs
- Refuse delivery if appropriate
- Contact our support team immediately
Delays
Natural disasters, strikes, government restrictions, or courier issues may cause delivery delays.